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See
Compendium or
Series 5 Brochure to view the complete range of our
software |
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Vision Reports
Vision Reports is part of the Vision Suite of Products. See
Vision Suite Section
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Call Recording is a part of the Vision Suite of
Products
See
Vision Suite Section
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Please visit the Vision Call Centre Section to
see a complete overview of Vision Call Centre.
See
Vision Call Centre
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Enhanced Speech Processing is
SpliceCom's advanced multilayer auto-attendant and
Interactive Voice Response (IVR) system for maximiser.
Available on a per-port basis ESP utilises standards
based VoiceXML to deliver great flexibility and
interoperability for voice processing requirements. ESP
allows you to answer calls, play files, collect DTMF
digits, record files and transfer calls. Features and
functionality supported by ESP include;
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Multi-Layer Auto Attendant
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Dial-by Extension
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Voice Forms (DTMF digit and spoken
response capture)
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Text-To-Speech (TTS) Conversion
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Reminder/Wake-Up/Alarm Calls
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IMAP Unified Messaging
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Spoken Email Collection & Reply
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Queue Buster
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Call Back When Free
See
ESP Introduction or
Compendium
for more information
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Operators &
Receptionists
SpliceCom's PCS Operators Console has been
specifically designed to elevate business productivity
and enhance the
overall company image at the main point of customer
contact by delivering an improved operator service.
See
Operators Console Datasheet;
Operators Console Manual
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Please
click here to view section on Vision functionality
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maximiser provides integral
voicemail on both the 5100 and 5108 Call Servers. Each
5100 Call Server supports 4 to 16 concurrent calls and
1,500 hours of recording time, whilst the 5108 Call
Server offers 2 to 8 concurrent calls and 500 hours of
recording time. Need more than this? Just run the
maximiser voicemail application on a LAN attached Linux
PC or Server.
Even today's entry-level PCs will provide support for
around 30 concurrent calls, while a 40Gb hard disk will
store well over
1,000 hours of voicemail. And because maximiser
is built around a distributed architecture, you can run
multiple voicemail services, which can be centralised or
spread across multiple-sites.
Email, SMS, Caller Display and even paged alerts can all
be used to notify employees of new voicemail messages.
See
Compendium
or
Series 5 Brochure for more information
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The maximiser Voice Processing
application runs the following functions;
The 5100 Call Server is supplied with 4
Voice Processing Ports as standard, whilst the 5108
Remote Call Server comes supplied with 2 Voice
Processing Ports. This capacity can be increased to 16
and 8 ports respectively. For higher density
requirements, the Voice Processing application can be
run on a networked Linux PC or Server where, depending
on the specification of the platform used - it can
support up to 120 concurrent voice processing ports i.e.
could conduct a conference with up to120 participants.
See
Compendium
or
Series 5 Brochure for more information
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SpliceCom maximiser
The SpliceCom hardware named
maximiser
is modular, extendable and easy to manage. Two core components are all that is required to build a single system be it standalone or a multi site solution
from 4 to 10,000 extensions. For smaller standalone sites or for small remote offices a
third module, the
5108 Call Server is all that is required.
SpliceCom have a range of
telephones that complement the maximiser and allows users to utilize their business telephony system with the ease and proficiency that we all do with our mobile phones.Click
here to see PCS560/570 videos
Latest Brochures:-
maximiser Telephony platforms
PCS Desktop Telephones
Vision
Unified Communications
Vision Call Centre
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MODULES |
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5100 Call Server
At the very heart of the maximiser
architecture lies the Call Server. PBX,
voicemail/auto attendant, Voice over IP (VoIP)
Gateway and Gatekeeper, SIP Proxy Server, DHCP
Server, Apache Web Server and LDAP database are all
fully integrated and housed within the 5100 Call
Server, which is supplied as a single, slim line
unit. The 5100 Call Server also supports an
extensive range of Trunks and Wide Area Network
(WAN) services; 2 x 30 channel Primary Rate ISDN
(PRI) interfaces, Quad Basic Rate ISDN (BRI) (8
channels) and LAN connectivity to enable H.323 and
SIP IP trunks to be provisioned. Up to 16 analogue
extensions can be directly attached, whilst a four
port 10/100 Mbps Ethernet switch provides Power over
Ethernet (PoE) to IP Phones supporting the 802.3af
standard. A single Ethernet Link port allows
connectivity to external LAN switches, allowing a
higher density of IP Phones to be attached and IP
Trunks and WAN Services to be accessed via external
routers. For more detailed information please visit the maximiser encyclopedia.
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5108 Remote Call Server
The 5108 Call Server extends the cost-effective
reach of maximiser down to the branch offices of
larger organisations and meets the standalone
requirements of smaller businesses. Identical in
features and functionality to the larger 5100 Call
Server and housed within a half-size enclosure, the
5108 Call Server provides support for 4 analogue and
4 IP Phones (up to 4 analogue and 8 IP Phones with
the 5108 extension), delivering the very same advantage and
benefits as larger maximiser systems. With
the 5108 Expansion licence IP user capacity is
expanded from 4 to 8 allowing a total of 12
extensions.
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5300/5315 Analogue Modules
The Phone Module is available in two variants,
providing connectivity for up to fifteen (5315) or
thirty (5330) analogue devices. These can be
traditional analogue (POTS) telephones, fax machines
or modems. Typically used to connect SpliceCom's PCS
10 and PCS 5 system phones, the
deployment of 5315/5330 Phone Modules provides
un-paralleled investment protection where standard
analogue phones are already utilised, whilst
allowing the overall capital cost of a maximiser
system to be minimised. These phones can then be
further energised by using them in conjunction with
the Proactive Communication Station (PCS) 50
application, which runs on a desktop or laptop PC as
a partner to the analogue phone, independent of the
operating system - Windows, Mac OS X and Linux are
all supported..
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TELEPHONES |
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Business Telephones
To complement maximiser’s advanced capabilities SpliceCom offer a wide range of Proactive Communication Stations (PCS), delivering the ultimate in desktop productivity. |
more...View PCS 560/570
Datasheet
&
videos &
PCS Desktop Telephones
PDF |
PCS560 & 570G
Designed to complement other market leading and
stylish, high-end IT equipment on your desktop,
SpliceCom’s PCS 560 & PCS 570G IP Phones combine
looks, intelligence and desirability in equal
measure. The world’s thinnest desktop IP phones
provide easy access to the benefits delivered by
maximiser, SpliceCom’s range of innovative and
award-winning Unified Communications platforms. The
560/570G is designed for just about everyone and for
every role. General everyday business telephony,
Call Centre Agent, Administrator, Manager, Operator,
Hot Desk phone and Homeworking, SpliceCom’s PCS 560
& PCS 570G prove the ideal phones for just about
every one
and every task. The PCS 570G has 10/100/1000 LAN
connections. |
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more...View Maximiser Terminals
Datasheet PDF |
PCS580G
For those seeking the real benefits that can be
gained from the convergence of voice, video, IP TV
and web IT enabled applications, SpliceCom has
designed a true 21st Century business telephony
solution - the PCS 580G. Offering the intuitive use
and operation expected from today’s mobile phones,
the PCS 580G has been developed with today’s
business requirements in mind. Built around a large,
full colour, touch screen, graphics display, the
built-in web browser of the PCS 580G allows relevant
information from your core business applications to
be “pushed” to the desktop in a timely and
controlled manner.
The unique PCS 580G provides touch screen access to
dedicated, easy to use, icon driven, telephone
system features and much, much more including; Web,
Intranet, IP TV, IP Video/Web Cam and web-enabled
content delivery. In common with the PCS 570G, the
PCS 580G offers an integrated, two-port, desktop
1000/100/10 Mbps LAN switch with Quality of Service
(QoS) allowing it to be run ‘in serial’ with Gigabit
Ethernet PCs, so negating the need for a dedicated
LAN socket. |
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more...View Maximiser Terminals
Datasheet PDF |
IP530
SpliceCom’s entry-level IP 530 is a cost-effective
desktop phone, specifically designed to work with
maximiser to address everyday business telephony
needs. The IP 530 is simple to use, providing fixed
feature keys that offer one-touch access to
handsfree operation, mute, redial, transfer,
conference, and voice-mail features. In addition,
call history, personal phone directory,
do-not-disturb status and phone settings can all be
viewed and controlled via four context-sensitive
“soft” keys, which are used in conjunction with the
back-lit graphics display.
In common with all SpliceCom 5 Series phones, the IP
530 supports inline power.
The IP 530s blend of feature convenience and
ease-of-use make it the ideal choice for those who
want to carry out everyday business telephony tasks,
but don’t need the extended capabilities offered by
SpliceCom’s advanced PCS 580/570/560 IP Phones. For
those just wanting to make and receive phone calls,
see who’s calling them, transfer calls, manage their
voicemail and set up the occasional three-party
conference, SpliceCom’s IP 530 is the obvious
choice.
For those wanting just a little bit more from their
phone, the IP 530 can also be used in conjunction
with SpliceCom’s browser based, Vision Mobility
Portal to access even more maximiser system
features. Save time by looking up and automatically
dialing telephone numbers of contacts, colleagues
and departments via the unified maximiser system
database. See at a glance if colleagues are
available to take your call before you ring them.
Setting up where and how you want to take your
personal and Departmental calls when you’re away
from your desk, or out of the office and changing
your “out of office” message so colleagues can
immediately see where you are. The combination of
SpliceCom’s IP 530 IP Phone and the web-based Vision
Mobility Portal delivers freedom, flexibility and
control to the modern workforce.
Whether it’s used on its own, or deployed in
conjunction with the Vision Mobility Portal,
SpliceCom’s IP 530 is the entry-level IP phone that
simplifies everyday business telephony. |
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more...View Maximiser Terminals
Datasheet PDF |
PCS100
Developed by SpliceCom to meet the traditional
telephony needs expected from a maximiser
"system phone," the PCS 100 provides the optimum
balance between quality, features and price.
Extremely easy to use thanks to its clear display
with eight context-sensitive keys, the PCS 100 also
provides six pre-programmed keys for the most
commonly used telephony functions. Its conventional
design, combined with reliability and versatility
make it the ideal choice for those companies looking
for a cost-effective system phone to compliment the
enhanced maximiser features. Supporting Power
over Ethernet (PoE) options, the PCS 100 also
features an in-built 10/100Mbps two port LAN switch,
to maximise existing LAN cabling infrastructure -and
minimise costs The provision of Quality of Service
support ensures that voice quality is preserved in
converged voice & data network environments. As
such, the PCS 100 is the answer to those who require
a "traditional" system phone, designed to deliver
optimum price/performance, which simultaneously
offers all of the advantages associated with IP
connectivity. |
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 more...View Maximiser Terminals
Datasheet PDF |
PCS 520
SpliceCom have developed PCS 520 to deliver cost
effective display phone functionality for those
looking for a hard working business telephone, but
who don’t need the extended functionality delivered
by PCS 560/570.
Extremely easy to use thanks to its clear display,
internal directory and ten pre- programmed keys for
the most commonly used business telephony functions,
the PCS 520 also supports desktop paging and
intercom. A dual purpose LED indicator identifies
when the PCS 520 is in Do Not Disturb mode or when a
new voicemail has been
received, whilst integrated navigation keys assist
with voicemail playback and management. The PCS
520’s three-line display shows the caller’s number &
name (if known) along with status information for
Message Waiting, Do Not Disturb & Paging.
Offering hands free desktop operation and an
integral headset port, the PCS 520 is the answer to
the large number of companies who require an
attractively priced well-featured business
telephone. Unusually for a display/handsfree phone
the PCS 520 requires no additional external power
source. |
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more...View Maximiser Terminals
Datasheet PDF |
PCS 505
For many businesses the analogue telephone still has
a significant role to play and is likely to for many
years to come - support for this type of phone in
addition to IP handsets is one of maximiser's
many strengths. Developed for SpliceCom to meet the
traditional telephony needs expected of maximiser
system phones, the PCS 10 and PCS 505 provide feature
rich, business quality desktop phones at an
entry-level price. The PCS 10 is extremely easy to
use thanks to its clear display, ten pre-programmed
keys for the most commonly used system functions and
integrated voicemail management keys. Although the
PCS 505 is SpliceCom's entry-level terminal, it too
offers integrated voicemail management keys and
system feature access guide. Both the PCS 10 and PCS
5 can be further energised through "partnering"
SpliceCom's PCS 50, allowing access to advanced
telephony features and convergence with web-enabled
applications. |
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more...View Maximiser Terminals
Datasheet PDF |
PCS60 IP
Softphone
Supplied as standard for every maximiser user, the
PCS
60 Phone Partner application for Windows and Mac OS
X
computers can be used in conjunction with any
SpliceCom PCS phone or existing 3rd party analogue
handset to deliver ALL of the benefits associated
with SpliceCom’s top of the range IP Phones. Calls
can be dialled as normal from the phone’s keypad, or
alternatively via your computer.
Floating Caller Display text shows you who’s calling
without interrupting any PC based application or
task you’re working on. You can also choose if PCS
60 will “pop” on incoming call or when you answer
the call, making it conform with the way you want to
work.
Access to presence/speed dials/busy lamp field,
system
directories, messaging, visual call pick-up and call
progress are all provided through PCS 60. Even the
“push” of webenabled information to the user desktop
from the world wide web, company Intranet, IP Video
Servers and Web Cams and other web-enabled
applications is easily achieved.
With the appropriate Licence, PCS 60’s flexibility
allows it
to be used as an IP Softphone or Operator’s Console.
And there’s a Phone Partner for Linux PCs too – PCS
50. |
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PCS50 IP
Softphone
The PCS 50 is the software only version of the
Proactive Communications Station. Compatible with
Windows, Mac OS X and Linux it can be installed on
the User’s desktop or Laptop PC and can be used to
“partner” the PCS 100, PCS 10, PCS 5 or existing
Analogue Phones. Alternatively, when a USB handset,
or headset/microphone – or even a Bluetooth headset
in the case of the Mac OS X variant - is connected
to the PC it can be used as an IP Softphone.
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